Help Centre Home
Logo
Back to website
Help Centre Home Back to website
  1. SEA LIFE London Aquarium
  2. Booking Help

Booking Help

Helping with making & changing bookings

Booking Portal

  • What is the Account Holder Portal?
  • How do I access Account Holder Portal?
  • Can I change my visit time or date after my original visit time or date via Booking Portal?

Online Booking Help

  • Can I use PayPal to purchase my tickets?
  • What payment cards do you accept for an online booking?
  • I am not sure if my payment went through?
  • Do you sell tickets for other London attractions?
  • What is my time slot?
  • What if I'm running late for my time slot?
See all 9 articles

Tickets & Confirmations

  • Do you offer an e-ticket/print at home option?
  • How do I collect my pre-booked tickets?
  • I have made a booking but have not received my tickets
  • If I have purchased tickets for someone else via PayPal, how do they collect their tickets?
  • What do I need to show to collect my tickets if I paid via PayPal?
  • If I have purchased tickets for someone else, how do they collect their tickets?
See all 7 articles

Amending a Booking

  • Can I change the date/time of my booking?
  • I would like to cancel my booking.
  • © Merlin Entertainments (SEA LIFE) Limited 2025
  • Accessibility
  • Sitemap
  • Terms and Conditions