If you have not received or have misplaced your Order Confirmation you can our Order Lookup function on our website to locate your booking details and tickets.
If you purchased tickets using Apple Pay, Google Pay, PayPal or similar methods then please check the email associated with that payment method as this may be different to your primary account.
Enter the email address and phone number you used when you made your booking with us. This will then send a verification code to your email address to verify your identity.
. If you have received an error message when completing a booking, please do not attempt another transaction until checking your inbox to see if a successful booking was completed and a confirmation e-mail has been sent to you. If you can confirm that no transaction or booking has been made, please ensure to clear your cache and browser history before attempting to complete the transaction again.
Please contact us using the form here if you are unsure whether your payment went through, and we can check to see if your booking has completed. Please also check your bank account to see if any payment has been attempted.