If you have booked one of these tickets AND our attraction is closed on the date you intended to visit, your ticket is valid until the end of the year (31 December 2020). You will need to pre-book a date and time of your choosing in advance as we have reduced our capacity to allow for social distancing. Please refer to the timeslot booking instructions below for each ticket type.
- The London Dungeon: book your timeslot here.
- London Eye: book your timeslot here.
- Madame Tussauds London: book your timeslot here.
- SEA LIFE London Aquarium: book your timeslot here.
- Shrek’s Adventure! London: book your timeslot here.
Guests with tickets purchased through a third-party:
- We ask you to contact the company directly. If they require any information from us, please email our Guest Experience Team SLLondon@merlinentertainments.biz and we will be more than happy to help.