If you have a combination ticket that you were unable to use at any of our London attractions due to a covid-19 closure, your ticket is valid to visit before the end of 2021. You will need to pre-book a date and time of your choosing in advance as we have reduced our capacity to allow for social distancing. Please refer to the timeslot booking instructions below for each ticket type.
- The London Dungeon: book your timeslot here.
- London Eye: book your timeslot here.
- Madame Tussauds London: book your timeslot here.
- SEA LIFE London Aquarium: book your timeslot here.
- Shrek’s Adventure! London: book your timeslot here.
Guests with tickets purchased through a third-party:
- We ask you to contact the company directly. If they require any information from us, please email our Guest Experience Team SLLondon@merlinentertainments.biz and we will be more than happy to help.