We would like to reassure everyone that we are taking the necessary measures to provide a safe and hygienic environment.
However, we understand that due to unforeseen circumstances or if you have developed symptoms of the coronavirus, or if it’s unsafe for you to travel you may require to change the date/time of your visit to our attraction. Please contact our Guest Experience team on SLLondon@merlinentertainments.biz and they will be happy to discuss your options. If you have booked through a third party, please contact them to discuss your booking.