Tickets are purchased on a non-refundable and non-transferable bases, as per our terms and conditions. We understand that some circumstances may result in your plans changing, and therefore can complete a change of date request.
Please be aware, as of 1st September 2017 our change of date procedure will incur a £10.00 re-validation fee. This fee will cover the change of your whole booking and can be paid upon arrival at the attraction on your new visit date.
To complete a change of date request please complete a form here