If you miss your allocated time slot we will attempt to allow entry as soon as possible. You may be subject to a fee if you have booked off-peak tickets but arrive during a peak time.
Articles in this section
- Can I use PayPal to purchase my tickets?
- What payment cards do you accept for an online booking?
- I am not sure if my payment went through?
- Do you sell tickets for other London attractions?
- Where can I purchase my tickets?
- What is my time slot?
- What if I'm running late for my time slot?
- I have received an error message when making a booking.
- Why do I have to select a visit date?
- Why do I have to select a time slot?