If the PayPal account holder will not be present when collecting the tickets, a letter of authorisation needs to be provided. The signed letter of authorisation should include the following:
"I *name of PayPal account holder* authorise *name of person collecting tickets* to collect the tickets from order number *booking reference* paid for by my card linked to my PayPal accout ending in *last for digits of credit card linked to PayPal account*.
The person collecting the tickets will need to provide photographic ID when collecting the tickets.