The default option when purchasing tickets is to receive them as an E-ticket/print at home. This option means that you can use the tickets on your phone to enter the aquarium by scanning these upon entry at their designated time slots. By clicking ‘Collect in Attraction’ you may have to queue for up to 1 hour in peak times to collect your pre-booked tickets. We therefore strongly recommend that guests use the ‘E-Ticket’ to save time.
For our Merlin’s Magical London Pass or Combination tickets, when booking online you can also use the option of ‘E-ticket/Print at home’. You will receive one barcode that is the entry for all of your chosen attractions, but please remember that you will need to book into a time slot for each attraction.